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Knowledge base
My Radar Healthcare
Passwords and Logging In
7
I don’t know my email address
Forgotten passwords: How to reset or request a new password
I’m struggling with the “I’m not a robot” Captcha
Change an existing password in Radar Healthcare
How do I log out of Radar Healthcare?
View all 7
Navigating Radar Healthcare
3
Video Guide - Navigating the Dashboard
Navigating My Dashboard
Filtering and Sorting information in Radar Healthcare
My Notices
1
Viewing, Confirming and Archiving My Notices
The Risk Register
6
Viewing The Risk Register and Individual Risks
Adding a New Risk
Reviewing, Editing and Updating a Risk
Closing, Reopening and Abandoning a Risk
Exporting the Risk Register
View all 6
Workforce Compliance
12
Video Guide - Viewing and Completing My Compliance Requirements
My Radar Healthcare - My Compliance Status
View and Complete My Own Compliance Requirements
My Radar Healthcare - Completing My Compliance Requirements
Viewing Compliance History and Past Submissions
View all 12
Performing Audits
13
Video Guide: Performing an Audit Step 1 - Answering the Audit Questions
Video Guide: Performing an Audit Step 2 - Creating an Action Plan
Video Guide: Performing an Audit Step 3 - Authorising the Audit
Performing an Audit - Step 1: Answering Audit Questions
Performing an Audit - Step 2: Creating an Action Plan
View all 13
Reporting Events
21
Video Guide: Reporting an Event
Reporting an Event
Actioning a Recorded Event
Setting your Out of Office
Closing the Event Action Plan Step
View all 21
Actions and The Action Plan
4
Creating a New Action
Updating, Closing and Reopening an Action
Viewing Action Plans
Import Action Plans
Documents
1
Searching and Viewing Documents
Scheduled Tasks
1
Completing a Scheduled Task
Using the Radar Healthcare Audit App
4
What is the Radar Healthcare Audit App?
Downloading the Radar Healthcare Audit App to your Mobile Phone/Device
Audit App - Logging in to Access Audits
Downloading, Completing and Uploading an Audit from the Radar Healthcare App
FAQs
15
Does my password need to be a set format, e.g. 1 capital, special character etc.?
How long is my initial login email valid for?
Does Radar Healthcare have a ‘time out’ period, if someone leaves it unused for a period of time?
What browsers are supported?
How do I see my employees listed with their current compliance status?
View all 15
Reporting and Data Analysis
Analytics Dashboard and Pulse
18
What is Radar Healthcare Analytics?
What is Pulse?
Video Guide: An Introduction to the Analytics Dashboard
Using the Analytics Dashboard Filters
Video Guide: Setting Automatic Alerts via Radar Healthcare Pulse
View all 18
Report Builder
10
Video Guide: Exploring the Report Builder
Building a Report and Setting Report Criteria in Report Builder
Adding Additional Columns to Event Reports in Report Builder
Adding Additional Columns to Audit Reports in Report Builder
Adding Additional Columns to Workforce Compliance Reports in Report Builder
View all 10
Analysis Reports
2
Running the Workforce Compliance Matrix Report
Event Trend Analysis Report
Custom Dashboards (Analytics Builder)
2
Getting Started Building Analytic Dashboards
Publishing, Updating and Deleting Dashboards
Managing Radar Healthcare
User Management
7
Setting Permissions in Access Control
Adding a New User
View, Edit and Create New User Roles
Viewing and Editing Users
Activating Users
View all 7
Document Management
15
Viewing Document Details as an Admin User
Upload a New Document
Approving a Document
Ratifying a Document
Reviewing a Document
View all 15
Notice Administration
4
Archiving a Notice from Notice Admin
Create a New Notice
Viewing all Notices
Sending a Notice Reminder
Scheduled Tasks
3
Creating a New Scheduled Task
Viewing, Updating and Reassigning Scheduled Tasks
Archive Scheduled Tasks
Audit Administration
18
Viewing the Audit Schedule
Schedule an Audit
Edit the Due Date, Auditor and Authoriser for a Scheduled Audit
Delete a Scheduled Audit
Re-Assign the Auditor or Authoriser for an Audit In Progress
View all 18
Event Administration
16
Creating a New Event Type
Amend / Edit Event Workflow Configuration
Setting a User's Out of Office
Persons Involved
Managing the Service User List
View all 16
The Risk Matrix and Risk Register
4
Risk Categories
Downloading the Risk Register
The Risk Matrix
Board Assurance Risk Register Step
Workforce Compliance Administration
10
Assigning a Compliance Requirement
Viewing and Removing a Compliance Requirement Assignment
Creating a New Compliance Requirement - Step 1: The Permission Rule Set
Creating a New Compliance Requirement - Step 2: The Requirement Type
Creating Training Requirements
View all 10
System Administration
7
Regions
Locations
Bulk Assignment
Email Client
Tag Management - Form Tags
View all 7
Using the Radar Healthcare Support Portal
2
Log and Track Your Support Tickets
View Releases and Submit Feature Requests via Forums
Form Editor
17
Video Guide: Exploring the Form Editor Build Screen
Video Guide: Building a Form
Updating a Form
Video Guide: Setting Form Validations (E.g. Making Fields Mandatory)
Video Guide: Setting Form Logic (Revealing fields based on a previous question answer)
View all 17
Enhanced Custom Lists
3
An Introduction to Enhanced Custom Lists
Enhanced Custom Lists: Creating, Populating and Editing
Adding an Enhanced Custom List on Form Editor
The Audit Log
2
The Audit Log
Filtering on the Audit Log
Archive
Risk Management
0
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